- ITIL Website: http://www.itil.co.uk
- OGC Website: http://www.ogc.gov.uk
- itSMF Home Page: http://www.itsmf.com
- Kauf der ITIL Bücher: www.itsmdirect.com
- Informationen zu ITIL und ITSM: www.itil.org
- Informationen zu ITSM: http://en.itsmportal.net
- Internationaler ITSM-Verband: http://www.afsmi.org
- ITIL and ITSM World: http://www.itil-itsm-world.com
- ITIL Community Forum: http://www.itilcommunity.com
- Applications Service Library: http://www.aslfoundation.org
- Glossar: http://qualitaetsmanagement-blog.blogspot.com/2006/07/itil-ein-paar-begriffe.html
- ITIL Open Guide: http://www.itlibrary.org/
Über ITIL (deutsch)
- Deutscher Blog zu ITIL und ITSM: http://www.itil-blog.de
- Arbeitsgruppe ITSM der SwissICT: http://www.swissICT.ch
- ITSM Forum Schweiz: http://www.itsmf.ch
- Schweizer Sektion des internationalen ITSM-Verbands: http://www.afsmi.ch
Blogs
- The IT Service Blog: http://itservicetoday.blogs.com/
- Dr. ITIL - Free ITIL content: http://dritil.blogspot.com/
- Ron on IT Service Management: http://rononitsm.blogspot.com/
- Adventures of the ITIL Imp: http://itilimp.blogspot.com/
- IT Service Management/Helpdesk Blog: http://www.versosolutions.com/Blog/
- Service Catalogs - All about IT service catalogs, ITIL, ITSM and other topics that touch IT Service Management: http://servicecatalogs.typepad.com/
- Evergreen Systems Main Blog: http://blog.evergreensys.com/
- ITSM Report - The essential news and commentary log for ITSM: http://www.itsm.mobi/
- Pink Elephant: http://www.pinkelephant.com
- The Art of Service: http://www.theartofservice.com
- Mark Hadadd - The ITIL Training Podcasts: http://www.itiltraining.com/podcasts.html
- Details: http://www.isoiec20000certification.com/certification/index.asp
- Zertifizierte Organisationen: http://www.isoiec20000certification.com/lookuplist.asp?Type=9
- Zertifizierung bei SQS: http://www.sqs.ch/index/leistungsangebot/h150.htm
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